RSMeans Data Online Customer Success Levels Tailored to Your Organization’s Needs
Go beyond customer support and get the most out of RSMeans Data Online with the customer success level that most suits your company’s needs. From in-app guides to having a dedicated customer success rep, there are three success tiers that include numerous benefits.
| Standard Core Subscription All Datasets Including Full Library |
Signature Complete Subscription All Datasets Excluding Full Library |
Premier Complete Subscription with Full Library or Complete Plus Subscription or $7k+ Spend Per Year or Multi-Year Accounts |
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| Technical Support and General Inquiries | Standard | Signature | Premier | |
| In-App Guides and Tool Tips | Standard | Signature | Premier | |
| In-App Self-Service Resource Center | Standard | Signature | Premier | |
| Community Office Hours | Standard | Signature | Premier | |
| Scheduled Health Checks | Standard | Signature | Premier | |
| Community Product Walk-Through with Live Q&A | Standard | Signature | Premier | |
| Tailored 1:1 Coaching Session | Standard | Signature | Premier | |
| Tailored 1:1 Product Walk-Through | Standard | Signature | Premier | |
| Kick-Off Meeting and Success Plan Partnership | Standard | Signature | Premier | |
| Dedicated Customer Success Rep | Standard | Signature | Premier | |
Explore Tiers and Features Now